Terms of service
Terms of Service
Welcome to DEFINED.
By visiting our website or purchasing from our store, you agree to the following Terms of Service. Please read them carefully before using our website or placing an order.
Overview
This website is operated by DEFINED. Throughout the site, the terms “we,” “us,” and “our” refer to DEFINED.
By using this site or purchasing from us, you agree to be bound by these Terms of Service, including any additional policies referenced on our website.
If you do not agree to these terms, please do not use our website or purchase from our store.
Online Store Terms
By using this website, you confirm that you are at least the age of majority in your state, province, or country of residence, or that you have permission from a parent or legal guardian to use this site.
You may not use our products or website for any illegal or unauthorized purpose.
You agree not to misuse the website, interfere with its security, or attempt to access information that does not belong to you.
Product Information
We do our best to display product colors, details, sizing, and descriptions as accurately as possible. However, we cannot guarantee that your device screen will display colors exactly as they appear in person.
Because many of our products are made to order through a print-on-demand process, slight variations may occur between product mockups and the final item.
Product availability, colors, sizes, pricing, and descriptions may change at any time without notice.
Orders and Payments
When you place an order, you agree that all information provided is accurate, complete, and current.
We reserve the right to refuse, cancel, or limit any order for any reason, including suspected fraud, incorrect pricing, product availability issues, or violation of these Terms of Service.
All payments must be completed at checkout before an order is processed.
Print-on-Demand Production
DEFINED. uses a print-on-demand process. This means items are produced after an order is placed.
Because of this, production time is separate from shipping time. Please review our Shipping Policy for more information about fulfillment and delivery timelines.
Once an order enters production, changes or cancellations may not be possible.
Shipping
Shipping times are estimates and are not guaranteed. DEFINED. is not responsible for shipping delays caused by carriers, weather, holidays, customs, incorrect addresses, or other circumstances outside of our control.
Please review our Shipping Policy for complete shipping details.
Returns, Refunds, and Exchanges
Because our products are made to order, we do not accept returns or exchanges for buyer’s remorse, incorrect size selection, or change of mind.
Refunds or replacements may be offered only for approved damaged, defective, or incorrect items.
Please review our Refund Policy for complete details.
Customer Responsibilities
You are responsible for reviewing your order before completing checkout, including product, size, color, quantity, shipping address, and contact information.
You are also responsible for reading the product description, size guide, refund policy, and shipping policy before purchasing.
Intellectual Property
All content on this website, including the DEFINED. name, logos, designs, graphics, images, text, slogans, product names, and brand materials, belongs to DEFINED. or its content creators and may not be copied, reproduced, sold, modified, or used without written permission.
You may not use our brand name, logo, product images, or designs for commercial purposes without approval.
User Comments and Feedback
If you send us feedback, ideas, suggestions, reviews, or other content, you agree that we may use that information to improve our products, services, website, and customer experience.
You agree not to submit anything unlawful, abusive, threatening, defamatory, obscene, or harmful.
Third-Party Services
Our store may use third-party services for payments, fulfillment, shipping, analytics, marketing, or website functionality.
We are not responsible for the actions, policies, or practices of third-party providers. Your use of those services may also be subject to their own terms and privacy policies.
Errors and Inaccuracies
Occasionally, information on our website may contain errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, shipping charges, availability, or delivery times.
We reserve the right to correct errors, update information, cancel orders, or change details at any time without prior notice.
Limitation of Liability
DEFINED. is not liable for any direct, indirect, incidental, special, or consequential damages that result from your use of our website, products, or services.
Our products are provided “as is” and “as available,” without warranties of any kind unless otherwise required by law.
Prohibited Uses
You may not use our website or products:
- For any unlawful purpose
- To violate any laws or regulations
- To infringe on our intellectual property or the rights of others
- To submit false or misleading information
- To upload harmful code, viruses, or malicious software
- To harass, abuse, insult, harm, defame, or discriminate against others
- To interfere with the security or operation of the website
We reserve the right to terminate access to our website or services if these terms are violated.
Changes to These Terms
We may update or change these Terms of Service at any time. Any changes will be posted on this page.
Your continued use of the website after changes are posted means you accept the updated Terms of Service.
Contact Information
For questions about these Terms of Service, please contact us at:
support@getdefined.store
Stay Defined.